Marketing en las empresas de servicios : compita mediante la calidad / Leonard Berry, A Parasuraman .
By: Berry, Leonard.
Contributor(s): Parasuraman, A.
Material type:
BookPublisher: Barcelona : Norma, 1994Description: 271 p.Subject(s): CALIDAD DE SERVICIO | MARKETINGDDC classification: 658.82 B534m 1994
| Item type | Current location | Call number | Copy number | Status | Date due |
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Libro Colección sala
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Providencia | 658.82 B534m 1994 (Browse shelf) | c.1 | Available |
OTRCA-OTR.
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